Lucidworks: Chatbots and recommendations boost online brand loyalty

Elevate your enterprise data technology and strategy at Transform 2021. Pandemic-related shutdowns led consumers to divert the bulk of their shopping to online — and many of those shoppers are now hesitant about returning to stores as businesses begin to open back up. A recent survey of 800 consumers conducted by cloud company Lucidworks found […]

Telemedicine and chatbots are using data to transform health care

Among the many transformations accelerated by COVID-19, health care ranks at the top of the list. An industry that had been changing at a plodding pace before 2020 has been forced to rapidly embrace advances like telemedicine and health chatbots on a far greater scale to navigate the crisis. As health care providers adopt these […]