Enterprise customer data platform Treasure Data gets $234M backing from SoftBank

Mountain View-based enterprise customer data platform (CDP) Treasure Data has just received a $234 million funding in what the company calls the largest-ever single round for a CDP. With CDPs playing a critical role in the success of enterprise growth, marketing innovation, product development, and more, Treasure Data says its platform allows marketing, service, and […]

Zendesk acquires customer service automation startup Cleverly.ai

The Transform Technology Summits start October 13th with Low-Code/No Code: Enabling Enterprise Agility. Register now! Zendesk today announced that it acquired Cleverly.ai, a Lisbon, Portugal-based platform that finds answers to customer’s questions by creating a knowledge layer on top of apps. Zendesk says that it’ll integrate Cleverly’s technology across its existing products, enabling teams to […]

Customer engagement analytics startup Retain.ai nabs $23M

All the sessions from Transform 2021 are available on-demand now. Watch now. Retain.ai, a platform that gives enterprises a view of customer engagement across teams, processes, and apps, has raised $23 million in a funding round led by Emergence Capital, with participation from Baseline Ventures, Upside Partnership, and Afore Capital. The new funding will be […]